Table of Contents
Huntington Living Center
Complaint and Incident Summary Report
Report Period: April 2010 to March 2013
PFI: 4286
Regional Office: WRO--Rochester Area Office
When two or more nursing homes are organizationally related for the purposes of the Medicare program, complaints and incident reports are collected for the group as a whole. The information contained in this report reflects complaints made against, and incidents occurring in, the nursing homes listed below:
| Nursing Home Name | Permanent Facility Identifier |
|---|---|
| Huntington Living Center | 4286 |
| Living Center at Geneva - North | 0672 |
| Living Center at Geneva - South | 0674 |
The Department of Health investigates any allegation that a nursing home has violated federal or state regulation, or has provided inadequate care. A complaint may be made by either the resident or a third party, such as a family member or friend. Nursing homes are required by law to report any incident that results in resident harm, abuse, neglect, or mistreatment.
Complaints and Incidents Received
The table below shows the number of complaints and incidents received by the Department of Health during the reporting period. The Department of Health is responsible for reviewing all of these cases.
| Complaints and Incidents Received | This Facility | Statewide |
|---|---|---|
| Received | 40 | 26,874 |
| Received per 100 Occupied Beds | 12.5 | 24.3 |
| Note: 33.0% of the number received were for facility reported incidents. | ||
Complaint and Incident On-site Inspections
The table below summarizes the number and outcomes of on-site inspections at the facility during the reporting period. There may be multiple complaints and incidents included in each on-site inspection at the facility.
| Inspections and Citations | This Facility | Statewide |
|---|---|---|
| On-Site Inspections | 30 | 9,892 |
| Citations | 7 | 1,751 |
| Citations per 100 Occupied Beds | 2.2 | 1.6 |
Citations by Deficiency Category
The table below shows the number of citations, by deficiency category, issued as a result of these investigations.
| Deficiency Category | Number of Citations |
|---|---|
| Administration | 0 |
| Quality of Care | 5 |
| Resident Rights | 2 |
| Dietary Services | 0 |
| Physical Environment | 0 |
| Other Services | 0 |
| Total | 7 |