Westgate Nursing Home

Inspection Report, Updated April 2013

PFI: 0470
Regional Office: WRO--Rochester Area Office

This report displays citations for the three most recent Certification Surveys, and citations for Complaint Surveys during the past three years.

Summary

This table summarizes the citations in the details section of this report and compares them against the statewide average.

MeasureThis FacilityStatewide Average
Standard Health Deficiencies7318
Life Safety Code Deficiencies217
Total Deficiencies9425
Deficiencies Related to Actual Harm or Immediate Jeopardy11
% of Deficiencies Related to Actual Harm or Immediate Jeopardy1%4%

Details of Certification and Complaint Surveys

Key to understanding citations and surveys:

  • Potential for no more than Minimal Harm
    Potential for no more than Minimal Harm
  • Potential for more than Minimal Harm
    Potential for more than Minimal Harm
  • Actual Harm
    Actual Harm
  • Immediate Jeopardy
    Immediate Jeopardy
  • Isolated
    Isolated
  • Pattern
    Pattern
  • Widespread
    Widespread
  • Certification surveys are on-site inspections required every 9-15 months by the federal government.
  • Complaint surveys are on-site inspections held as the result of a complaint. They are only shown here if they resulted in a citation.
 

August 3, 2012 Complaint Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
RESIDENT NOT CATHETERIZED UNLESS UNAVOIDABLE View details of this deficiencyActual HarmIsolatedNot substandard quality of careSeptember 10, 2012
ASSESSMENT AFTER A SIGNIFICANT CHANGE View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careSeptember 10, 2012
ESSENTIAL EQUIPMENT IN SAFE OPERATING CONDITION View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careSeptember 10, 2012
PROPER TREATMENT TO PREVENT/HEAL PRESSURE SORES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careSeptember 10, 2012

April 25, 2012 Certification Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
FACILITY MAINTAINS QA COMMITTEE View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJune 18, 2012
CRIMINAL HISTORY RECORD CHECK NOT PERFORMED PROVIDER SHALL SUBMIT REQUEST FOR CHECK View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
CRIMINAL HISTORY RECORD CHECK TEMPORARY APPROVAL PENDING RESULTS/ SUPERVISION REQUIRED View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
FACILITY IS FREE OF ACCIDENT HAZARDS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
PROPER LABELING OF DRUGS AND BIOLOGICALS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
ACCESS TO TELEPHONE WITH AUDITORY PRIVACY View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
ACCOMMODATION OF NEEDS AND PREFERENCES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
ACTIVITY PROGRAM MEETS INDIVIDUAL NEEDS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
DEVELOP COMPREHENSIVE CARE PLANS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
FACILITY ESTABLISHES INFECTION CONTROL PROGRAM View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
FREQUENCY AND TIMELINESS OF PHYSICIAN VISIT View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
HOUSEKEEPING AND MAINTENANCE SERVICES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
NOT EMPLOY PERSONS GUILTY OF ABUSE View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
RESIDENTS FREE FROM SIGNIFICANT MEDICATION ERRORS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
RIGHT TO REFUSE TREATMENT/RESEARCH; FORM ADVANCE DIRECTIVES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
SERVICES BY QUALIFIED PERSONS IN ACCORDANCE WITH CARE PLAN View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
SERVICES PROVIDED MEET PROFESSIONAL STANDARDS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012
ESSENTIAL EQUIPMENT IN SAFE OPERATING CONDITION View details of this deficiencyPotential for no more than Minimal HarmWidespreadNot substandard quality of careJune 18, 2012
INFORM RESIDENT OF SERVICES/CHARGES/LEGAL RIGHTS/ETC. View details of this deficiencyPotential for no more than Minimal HarmWidespreadNot substandard quality of careJune 18, 2012
NURSE STAFFING View details of this deficiencyPotential for no more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
SELF-DETERMINATION - RESIDENT MAKES CHOICES View details of this deficiencyPotential for no more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
STANDARDS OF CONSTRUCTION FOR NEW EXISTING NURSING HOME View details of this deficiencyPotential for no more than Minimal HarmPatternNot substandard quality of careJune 18, 2012

Standard Life Safety Code Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
CONSTRUCTION TYPE View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJune 18, 2012
VENTILATING EQUIPMENT View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJune 18, 2012
EXIT ACCESS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
EXIT PARTITIONS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
FIRE DRILLS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
HAZARDOUS AREAS - SEPARATION View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
OTHER View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
STAIRWAY ENCLOSURES AND VERTICAL SHAFTS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJune 18, 2012
SPACE HEATERS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJune 18, 2012

November 21, 2011 Complaint Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
DEVELOP COMPREHENSIVE CARE PLANS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJanuary 10, 2012

June 17, 2011 Certification Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
FACILITY ESTABLISHES INFECTION CONTROL PROGRAM View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careAugust 9, 2011
STORE/PREPARE/DISTRIBUTE FOOD UNDER SANITARY CONDITIONS View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careAugust 9, 2011
CRIMINAL HISTORY RECORD CHECK DOH NOTICE OF PROPOSED DISAPPROVAL/DIRECT CARE & SUPERVISION PROHIBITED View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
HOUSEKEEPING AND MAINTENANCE SERVICES View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
MAINTAINS EFFECTIVE PEST CONTROL PROGRAM View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
PROPER LABELING OF DRUGS AND BIOLOGICALS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
RESIDENT CALL SYSTEM View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
SUFFICIENT NURSING STAFF ON A 24-HOUR BASIS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
ADL CARE PROVIDED FOR DEPENDENT RESIDENTS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
DEVELOPMENT/PREPARE/REVIEW OF COMPREHENSIVE CARE PLAN View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
DIGNITY View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
ESSENTIAL EQUIPMENT IN SAFE OPERATING CONDITION View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
FACILITY IS FREE OF ACCIDENT HAZARDS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
FACILITY PROHIBITS ABUSE, NEGLECT View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
FACILITY RESOLVES RESIDENT GRIEVANCES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
NOT EMPLOY PERSONS GUILTY OF ABUSE View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
POLICIES, PROCEDURES PROHIBIT ABUSE, NEGLECT View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
PROPER TREATMENT TO PREVENT/HEAL PRESSURE SORES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
RESIDENT RECEIVE TREATMENT TO MAINTAIN HEARING/VISION View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
SELF-DETERMINATION - RESIDENT MAKES CHOICES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
SERVICES BY QUALIFIED PERSONS IN ACCORDANCE WITH CARE PLAN View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
SERVICES PROVIDED MEET PROFESSIONAL STANDARDS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careAugust 9, 2011
DEPARTMENT CRIMINAL HISTORY REVIEW AUTHORIZED PERSON(S)/CONFIDENTIALITY OF INFORMATION View details of this deficiencyPotential for no more than Minimal HarmWidespreadNot substandard quality of careAugust 9, 2011
STANDARDS OF CONSTRUCTION FOR NEW EXISTING NURSING HOME View details of this deficiencyPotential for no more than Minimal HarmWidespreadNot substandard quality of careAugust 9, 2011

Standard Life Safety Code Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
CONSTRUCTION TYPE View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careAugust 9, 2011
VENTILATING EQUIPMENT View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJuly 11, 2011
GENERATORS INSPECTED/TESTED View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
OTHER View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
SMOKE PARTITION CONSTRUCTION View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011
TESTING OF FIRE ALARM View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careAugust 9, 2011

April 5, 2011 Complaint Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
ASSESSMENT AFTER A SIGNIFICANT CHANGE View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careMay 15, 2011
DEVELOP COMPREHENSIVE CARE PLANS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careMay 15, 2011

January 18, 2011 Complaint Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
NOT EMPLOY PERSONS GUILTY OF ABUSE View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careFebruary 1, 2011
PROVIDE NECESSARY CARE FOR HIGHEST PRACTICABLE WELL BEING View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careFebruary 1, 2011

November 26, 2010 Complaint Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
ADL CARE PROVIDED FOR DEPENDENT RESIDENTS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJanuary 13, 2011
ENVIRONMENT IS SAFE/FUNCTIONAL/SANITARY/COMFORTABLE View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJanuary 18, 2011
FACILITY ESTABLISHES INFECTION CONTROL PROGRAM View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJanuary 18, 2011

November 4, 2010 Complaint Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
FACILITY IS FREE OF ACCIDENT HAZARDS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careDecember 28, 2010
SERVICES PROVIDED MEET PROFESSIONAL STANDARDS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careDecember 28, 2010

June 10, 2010 Certification Survey

View Statement of Deficiencies issued for this Inspection Cycle

Standard Health Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
STORE/PREPARE/DISTRIBUTE FOOD UNDER SANITARY CONDITIONS View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJuly 28, 2010
ACTIVITY PROGRAM MEETS INDIVIDUAL NEEDS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
CORRIDORS HAVE FIRMLY SECURED HANDRAILS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
DIGNITY View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
HOUSEKEEPING AND MAINTENANCE SERVICES View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
MAINTAINS EFFECTIVE PEST CONTROL PROGRAM View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
FACILITY ESTABLISHES INFECTION CONTROL PROGRAM View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJuly 28, 2010
MEDICALLY RELATED SOCIAL SERVICES View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJuly 28, 2010
SERVICES PROVIDED MEET PROFESSIONAL STANDARDS View details of this deficiencyPotential for more than Minimal HarmIsolatedNot substandard quality of careJuly 28, 2010
STANDARDS OF CONSTRUCTION FOR NEW EXISTING NURSING HOME View details of this deficiencyPotential for no more than Minimal HarmWidespreadNot substandard quality of careJuly 28, 2010
PERSONAL PRIVACY/CONFIDENTIALITY OF RECORDS View details of this deficiencyPotential for no more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
PROPER LABELING OF DRUGS AND BIOLOGICALS View details of this deficiencyPotential for no more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
RESIDENT INFORMED OF HEALTH STATUS AND MEDICAL CONDITION View details of this deficiencyPotential for no more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010

Standard Life Safety Code Inspection

DeficiencySeverity Learn more about severityResidents Affected Learn more about scopeSubstandard Quality of Care Learn more about substandard quality of careCorrection Date Learn more about correction dates
CONSTRUCTION TYPE View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJuly 28, 2010
GENERATORS INSPECTED/TESTED View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJuly 28, 2010
VENTILATING EQUIPMENT View details of this deficiencyPotential for more than Minimal HarmWidespreadNot substandard quality of careJuly 28, 2010
EXIT LIGHTING View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
SPRINKLER SYSTEM MAINTENANCE View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010
STAIRWAY ENCLOSURES AND VERTICAL SHAFTS View details of this deficiencyPotential for more than Minimal HarmPatternNot substandard quality of careJuly 28, 2010

Note: If the latest survey included in this report is more than 12 months old, the Department of Health may have recently surveyed this nursing home or is currently inspecting this home.

If you have questions about the current quality of service delivery at the nursing home, you should contact the facility and request a copy of the latest survey inspection report. The facility is required to post the report in a public area of the nursing home. If you request the report and the nursing home refuses to provide it, please call the New York State Nursing Home Complaint hotline at 1-888-201-4563.